Ozark Herbals

How can I order?
How soon will my order be shipped?
How do you ship?

What are your shipping charges?
What is your return policy?
Can I talk with a real person?
What is your security policy?
Can you do custom orders?

How can I order?
         Ordering online--
The easiest way to order from us is through our website.  This site contains our most complete and
         up-to-date catalog as well as a secure "shopping cart" system that allows you to quickly order the items you select.

       Ordering by telephone--With your Visa or Mastercard you can call us at:

Monday thru Friday
8:30 AM-5:00 PM Central Time

      Ordering by mail--Of course you can order via Postal Mail with a check or money order. Just print out your shopping
         basket when you have selected all your products.

Mail orders to:
77 Wollard Rd.
Long Lane, MO 65590-4140

How soon will my order be shipped?
         We normally ship orders with 24-48 hours of receipt.  If there is a delay, due to our show schedule, we'll
         contact you to let you know and give you some options.

How do you Ship?
         We ship by UPS or USPS.

What are your shipping rates?
Shipping rates are for the 48 contiguous states.  E-mail or call for rates to Alaska, Hawaii or Canada.  

                                                         Up TO $18.00 ---- $6.95
                                                                     $18.01 TO $30.00 ---- $7.95
                                                                     $30.01 TO $50.00 ---- $8.95
                                                                     $50.01 TO $75.00 ---- $9.95
                                                                     $75.01 TO $125.00--- $10.95
                                                                             Over $125.00 -- FREE

         For 2nd Day Air and Next Day Air contact us for additional shipping charges.

What is your return policy?
          We want you to be completely satisfied with Ozark Herbals products.  Call us at 417-345-4372 with your
         questions and comments.  Returns must be made within 14 days of purchase and need to include a
         copy of your receipt.
                                                 Return shipping is the responsibility of the customer.

Can I talk with a real person?
You bet!!  Call 417-345-4372 Monday-Friday 8:30-5:00 PM (central time).  We will return your call if it's
         necessary to leave a message.

What is your security policy?
When you place an order with Ozark Herbals, all activities are conducted in complete security on a fully
         encrypted secure server environment (SSL).  We value your privacy and you as a customer.  You can rest
         assured that we will never sell or rent your name, information and/or e-mail to other companies.

Can you do custom orders?
Yes.  We make our products and can make a custom product for you.  Please contact us for pricing, minimum
         quantities and production time.